Privacy Policy

Last Updated: February 2026

1. Introduction

Growency AI ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website growency.ai (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We strictly limit our data collection to what is necessary to provide our services. This includes:

• Contact Information: Name, email address, phone number, and practice name provided voluntarily when you book a demo or contact us.
• AI Interaction Data: Transcripts of your conversations with our AI agents solely for the purpose of facilitating your requests (e.g., booking appointments).
• Security Logs: IP addresses are logged exclusively for security purposes, such as rate limiting and preventing fraudulent activity. We do not track your browsing history or use this data for marketing.

3. How We Use Your Information

We use the information we collect strictly to:

• Facilitate your appointment bookings and inquiries.
• Communicate with you regarding our services and your account.
• Enforce our Terms of Service and comply with legal obligations.

NO AI TRAINING WITH USER DATA

We do not use your personal data, call transcripts, or interaction logs to train our AI models or improve our AI receptionist algorithms. Your data remains yours and is used solely to fulfill the services you have requested.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our infrastructure utilizes industry-standard encryption and secure cloud protocols to protect your data.

5. Third-Party Sharing

We do not sell your personal data. We may share data with trusted service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@growency.ai.